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If you have an online business you definitely need online customer service strategies. Thanks to them you will be able to improve your service and boost your sales. However, it... read more →
Albert Einstein noted that in the middle of every crisis, there is a great opportunity. With this spirit in mind, the European Union has designed a 750 billion euro European... read more →
Many companies find it difficult to relate to their audiences. This is because they use channels that are out of date and artificially prolong the response from the company. Some... read more →
Digital customers are very particular and they are interested in innovation. However, everyone likes the classic one-to-one service where we contact a real person, not a bot. Live chat is... read more →
The rise of the digital transformation is placing more and more channels at your disposition to offer your company's products and services. As a consequence, if you want to offer... read more →
If anything has become incredibly important in the current business world it is customer service, especially service regarding uncertainties, questions and comments in the online ecosystem. It is no secret... read more →
Inbound Marketing strategies are designed to reach a company's sales goals by focussing on the needs of the user. Technology evolves and changes; together with it strategies are refined and... read more →
What is Inbound Marketing? Inbound Marketing is defined as a set of non-intrusive strategies (Content marketing, blogging, lead generation, presence on social networks, SEO positioning, etc.) to draw customers to... read more →
Once again we have improved our plans with the addition of new communications possibilities for your business. Our new Onsite Marketing and Outbound Marketing modules have landed on our platform... read more →
The live chat service of a commercial website fulfils a specific function when strengthening the tie between the site and its visitors since it allows the rapid capturing or channelling... read more →
